Dahlia started her journey as a dynamic professional 15 years ago, and acquired very rich cross-functional experience in marketing, relationship management and customer service in the multinational banking sector, airline, and hospitality industries.
Dahlia is a multi talented professional, with a degree in tourism and Hotel Management, in addition to other various qualifications in banking and financial products, such as; treasury structured products, FX , MBP, driving customer loyalty and Achieving fitness for growth", Islamic banking and Shariaa Principles, proactive relationship selling, and many more.
Over her career, Dahlia covered a whole gamut of projects encompassing various industries and services. In the field of banking, she handled major high net-worth clients regionally, with both local and international banks. Projects included all types of retail products and services, where she gained her depth of understanding of the industry.
Her work experience included reputable banks like; Standard Chartered Bank and Noor Islamic bank (wealth management), where amongst the rest of her responsibilities, she was responsible for training and inducting new joiners to the department, and refreshers to the existing team members, as well. In the other industries, Dahlia had experience working for top two institutions – each in their industry; Grand Hayatt, and Emirates Airlines, as a tour ambassador and cabin crew, consecutively.
Her multilingual abilities and relationship management experience for VIP clients considered to be one of her many assets… All of which, have helped her become one of the most successful in the field of development and learning. She is highly organized, detail oriented and enthusiastic; able to prioritize effectively to accomplish development objectives and produce quality work under time pressure and limited time frames.